FAQ

Quick answers about MochiGo, the mix, and ordering.

FREQUENTLY ASKED QUESTIONS

What is MochiGo?

MochiGo is a Hawai‘i-inspired mochi pancake and waffle mix with protein, crisp and golden outside, soft and chewy inside.

What flavors are there?

Original, Guava, Matcha, and Cinnamon Roll.

How do I make it?

Add water, mix, and cook as pancakes or waffles. See How to Make It for details.

Where can I see ingredients and nutrition facts?

Full ingredient lists and nutrition details for every flavor will be published here before our first release. If you need to know something sooner, allergens, for example, send us a note on our Contact page and we'll answer you directly.

How does shipping work?

We're not shipping yet, MochiGo is still in development. Shipping options, timings and costs will be published here before the first release. Join our list on any page and we'll let you know the moment orders open.

What is your return policy?

Since we're not selling yet, there's nothing to return. Our full return and refund policy will be published here before the first release.

Is mochi a type of ice cream?

No. Mochi ice cream is a scoop of ice cream wrapped in a thin layer of mochi. Mochi is the chewy rice-based layer on the outside. And it existed long before it moved into the freezer aisle.

Does glutinous rice contain gluten?

No. “Glutinous” describes the rice’s sticky texture, not gluten. Rice is naturally gluten free, as is the sweet rice flour milled from it. A finished packaged product’s gluten-free claim depends separately on its full ingredient list, facility controls and any required testing.

Is mochi a flavor?

Not really. Mochi is better understood as a distinctive texture and a food tradition than as a flavor. It’s what something feels like to eat, not what it tastes of.

Are mochi pancakes just rice cakes?

No. They’re pancakes made with sweet rice flour and balanced with leavening so they rise properly, lighter than traditional mochi, and not a rice cake shaped like a pancake.

Do mochi pancakes taste like rice?

No. Sweet rice flour is mild and contributes far more texture than flavor, which leaves room for whatever you top them with to come through.

Does adding protein make pancakes dry?

It often does, and that’s the compromise we’re working to avoid. Texture comes first, a protein breakfast should still be soft and chewy.